Year: 2025
Type: article
Abstract: In the current fast-paced digital world, users need to have effective and customized support in order to operate different systems and services. To fulfill this requirement, we introduce a virtual assistant chatbot that is capable of assisting users with instant and effortless access to information and support. Our chatbot provides a variety of features, such as: Pre- defined answers to most common questions ,Step-by-step instructions for task completion, Access to connected resources and documentation, Easy intuitive user interface By offering a convenient and user-friendly support channel, our virtual assistant chatbot seeks to increase user satisfaction, decrease support queries, and overall user experience.
Institution: Parul University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: gold
OpenAlex ID: W4414623496