Synergistic Effects of Conversational Assistants and Generative Avatars in AI-Driven Marketing
Year: 2025
Type: article
Abstract: The study is devoted to the analysis of the interaction mechanisms between two classes of AI tools: conversational intelligent assistants and generative avatars, as well as the assessment of their combined impact on the effectiveness of marketing communications. The aim of the work is to systematically reveal the synergistic effects of their combined application and to identify critical determinants that contribute to conversion growth in niche market segments. The methodological framework of the research includes a systematic analysis of relevant scientific publications, collection and compilation of empirical data, as well as the application of the case study method. Based on the obtained materials, an integrative model of the synergistic impact of AI tools on consumer behavior is proposed, demonstrating how instant engagement through conversational assistants, combined with the enhancement of emotional response through the use of generative avatars, ensures a sustainable and significant increase in key conversion metrics. Empirical results show that coordinated implementation of these technologies can lead to an increase in conversion. The findings presented in this study will be of interest to marketing professionals, executives of commercial organizations, and researchers in the fields of digital marketing and artificial intelligence.
Author: Yerzhan Zheldibayev
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4414625793
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