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From Cart to Contentment: A Study on What Shapes Customer Satisfaction in Online Shopping

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Research and Innovation in Social Science

DOI: 10.47772/ijriss.2025.90900099

Authors: Noorayuni Rusli, Muhammad Izzuddin Abd Azis, Nor Hazira Mohamad Hasri

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414627846

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