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The Effect of Employee Competency and Training on Employee Performance With Organizational Citizenship Behavior (OCB) as A Mediating Variable in The Regional Inspectorate of The Riau Islands Province

Year: 2025

Type: article

Abstract: The best performance of employees is the basis for an organization’s achievement in achieving goals, especially in the government sector. This study emphasizes the importance of employee competence and training in increasing employee performance with OCB as one of the factors that affect this relationship in Regional Inspectorates throughout Riau Islands Province. This research uses primary data and census sampling with a sample of 300 functional employees of Auditors and PPUPD at Regional Inspectorates throughout the Riau Islands Province. This research uses quantitative techniques as a research design. Data collection was established by dispersing questionnaires online.This research outcomes show that competence and training have a significant impact directly on employee performance, OCB has a significant impact on employee performance. Competence and training have a significant effect on OCB, the indirect influence of employee competence and training on mediated employee performance can be stated that OCB has succeeded in mediating the influence of employee competence and training on employee performance significantly.

Source: Dinasti International Journal of Education Management And Social Science

DOI: 10.38035/dijemss.v6i6.4888

Authors: Muhammad Donal Mon, Saharuddin Saharuddin, Agustinus Setyawan

Institution: International University of Batam

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W4414670875

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