The Impact of Implementing Iso 21001:2018 Standard on the Operations of Belgrade Metropolitan University
Year: 2025
Type: article
Abstract: There are a plethora of ISO standards, tailored to different industries and domains.This includes ISO 21001:2018, a standard adapted to educational institutions.This standard represents a set of requirements that can be applied to any educational organisation, regardless of its size, type and location, in order to achieve more efficient and effective operations.By analysing the current operations of educational institutions in our country, it was found that the University of Belgrade is the only educational institution that implemented ISO 21001:2018, on 20 September 2021.However, no private university has done so.Based on this, the idea for the implementation proposal of the aforementioned standard at Belgrade Metropolitan University was created, where the analysis of the current Belgrade Metropolitan University's operations and the current quality management method will be presented, as well as the reasons for ISO 21001:2018 standard implementation.
Institution: Metropolitan University
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W4414816417
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