Work

Consumer satisfaction in restaurants: an analysis based on online reviews of Wagyu beef restaurants in Beijing

Year: 2025

Type: article

Source: Journal of Hospitality and Tourism Insights

DOI: 10.1108/jhti-04-2025-0511

Authors: Han Hao, Qianying Song, Jing Wang

Institutions: Southwest University, University College London, Jilin Business and Technology College

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4414844324

FWCI: 2.576

Cites: 64

Cited by: 2

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