Work

Relational Realities of Readiness: What Managers Wish Colleges Knew About Business Communication

Year: 2025

Type: article

Abstract: This grounded theory study, informed by Communication Accommodation Theory, explores how frontline managers ( n = 11) support early-career employees’ communication development. Findings identify three support strategies—structured scaffolding, adaptive leadership, and onboarding for cultural fit—and suggest colleges emphasize verbal and intercultural communication, applied learning, and professional presence. These insights reframe communication readiness as a relational process shaped by emotion, power, and organizational norms. The study calls for stronger collaboration between higher education and employers.

Source: Business and Professional Communication Quarterly

DOI: 10.1177/23294906251376618

Authors: Laura Nicole Miller, Karen McCullough

Institution: Fort Hays State University

Language: English

Topic: Higher Education and Employability

Subfield: Education

Field: Social Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W4414975273

FWCI:

Cites: 18

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