Year: 2025
Type: article
Abstract: In today's digital age, the traditional method in acquiring the documents in government offices often involve lengthy queues, paperwork, and time-consuming processes.This manual approach can be inefficient, prone to errors, and frustrating for both residents and government workers.To address this challenge and enhance the overall efficiency of the barangay services, the development and implementation of an automated document acquisition system provided a promising solution.This developed design utilized the internet and databases to request for a specific type of document with the face recognition security as the only way for getting the request in the absence of the barangay official or personnel.It also featured an email notification to alert the user should their document request be approved or disapproved.The developed system was tested based on its performance with an average turnaround time of 73.55 seconds from the time the user was able to login up to the printing of document resulting to significant improvement on the processing time.As to the user experience it was found out that the system is easy to navigate with an acceptable user interface response time within 2-6.3 seconds making it a user-friendly device.
Source: IJIREEICE
Institution: Jose Rizal Memorial State University
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4415024955
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