Exploring Empathy in Software Engineering: Insights from a Gray Literature Analysis of Practitioners’ Perspectives—RCR Report
Year: 2025
Type: article
Abstract: This is the Replicated Computational Results (RCR) Report for our TOSEM article “Exploring Empathy in Software Engineering: Insights from a Gray Literature Analysis of Practitioners’ Perspectives” where we present qualitative content analysis conducted on 55 web articles from DEV and Medium, two communities widely used by practitioners, and a follow-up survey with empathy experts. In this article, we introduced a conceptual framework of empathy in software engineering. As part of this RCR, we provide an empirical package with detailed guidelines to set up and replicate our study, as well as to interpret the results. We hope it can motivate and support future research on empathy and human aspects in software engineering by offering a reusable and transparent example of qualitative analysis involving gray literature and expert feedback. All related data and materials are openly available in the experimental package.
DOI: 10.1145/3771771
Institutions: Universidade Federal da Bahia, Virginia Commonwealth University, Universidade do Porto, Universidade Estadual de Feira de Santana, Instituto Federal de Educação, Ciência e Tecnologia de Sergipe, Universidade Federal de Sergipe, Instituto Federal de Educação, Ciência e Tecnologia do Ceará
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W4415209571