Year: 2024
Type: article
Abstract: The services offered at the coffee milling facility include coffee milling, as well as rental of drying and storage spaces. During the harvest season, transactions at the Lumajang coffee milling facility increase compared to regular daily activity. The main issue encountered is unorganized customer service due to unclear queuing. By creating an information system for service reservations and rental registration at the Lumajang coffee milling facility, it can assist the facility's administrators in managing orders and service rental registrations. Consequently, customers can directly make service reservations and rentals through a website and view the availability status of storage and drying spaces. The outcome of this initiative is the establishment of a management information system for the coffee milling service rentals in Lumajang. As a result, the owner and staff are able to carry out daily transactions through this information system effectively.
Authors: Yessa Aldy Prasetyoko, Yekti Asmoro Kanthi, Siti Aminah
Institution: Universitas Bhinneka Nusantara
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4415216596
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