Social Media mediated by Innovation Capability can improve the Marketing Performance of Processing SMEs
Year: 2025
Type: article
Study design: Observational Study
Abstract: This causal associative research aims to uncover how social media capabilities and Innovation can improve the marketing performance of processing SMEs on the island of Lombok, West Nusa Tenggara. This study uses a quantitative method by sending and documenting questionnaires to 182 processing SME respondents spread across 5 (five) cities on the island of Lombok, West Nusa Tenggara, namely West Lombok Regency, Central Lombok Regency, East Lombok Regency, North Lombok Regency and Mataram City. The results of this research revealed that social media affects the performance of SMEs, innovation capabilities affect the performance of SMEs and social media affects the performance of processing SMEs on the island of Lombok, West Nusa Tenggara, through the mediation of innovation capabilities.
Authors: Muhammad Zainuddin, Annuridya Rosyidta Pratiwi Octasylva, Edward Sahat Tampubolon, Afina Putri Vindiana
Institution: Institut Teknologi Indonesia
Language: English
Subfield: Demography
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
Funder: Universitas Negeri Malang
OpenAlex ID: W4415222310
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