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Public Transport Appreciation: A Comprehensive Analysis of User Perceptions and Influencing Factors in Italian Urban Contexts

Year: 2025

Type: article

Abstract: Systems of public transportation are essential to urban mobility because they provide social, economic, and environmental advantages. To improve service quality and advance sustainable transportation, it is crucial to comprehend how users perceive these systems. This paper explores the many facets of appreciating public transportation, in Italian urban contexts looking at elements like affordability, accessibility, service quality, environmental impact, and technological integration. This study uses information gathered from a nationwide survey to examine how the public and local public transportation users in Italy are perceived. The purpose of the study is to provide indications and to evaluate how frequent and infrequent users value several facets of public transportation services, such as accessibility, cost, frequency, cleanliness, timeliness, and environmental impact. A wide range of demographic samples contributed responses, offering a thorough picture of regional variations and shared issues. We seek to give a thorough overview of the factors influencing public transportation enjoyment and its implications for practice and policy by synthesizing recent research and empirical data. The findings highlight the significant challenge of changing travel habits, given that 72% of respondents own a car and 87% prefer private transportation over public options. This underscores the importance of promoting more sustainable. mobility options through advancements in public transportation infrastructure, safety perceptions, and urban design. In the end, a major obstacle in determining Italy's transportation future is striking a balance between environmental objectives and ease. The findings highlight how difficult it is to change travel habits and how important it is to promote more sustainable mobility options through advancements in public transportation infrastructure, safety perceptions, and urban design. In the end, a major obstacle in determining Italy's transportation future is striking a balance between environmental objectives and ease.

Source: European Scientific Journal ESJ

DOI: 10.19044/esj.2025.v21n42p102

Authors: Elisabetta Venezia, Giulia Nicolardi

Institution: University of Bari Aldo Moro

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Sustainable cities and communities, Good health and well-being, Industry, innovation and infrastructure

Open Access status: diamond

Funder: European Commission