Year: 2024
Type: article
Study design: Observational Study
Abstract: The research section of the paper explores elementary school students’ satisfaction with informatics. This research was carried out using the American Customer Satisfaction Index (ACSI). Four subscales were used: Expectation, Satisfaction, Quality, and Values. The number of Croatian elementary school pupils investigated (from Brod-Posavina County) is 135 (N). Research results show that pupils have high expectations of informatics, including that it will progressively meet their expectations and help them to receive a quality education. It can also be concluded that the problems once faced by students, such as classroom and equipment quality, are becoming much smaller compared to previous years.
DOI: 10.18690/rei.3207
Authors: Darko Etinger, Marina Diković, Hrvoje Alilović
Institution: Juraj Dobrila University of Pula
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W4415331570