Work

Airport service quality management practices at Antalya International Airport: insights from passenger feedback

Year: 2025

Type: article

Source: Aircraft Engineering and Aerospace Technology

DOI: 10.1108/aeat-01-2025-0005

Authors: Eda Ceyhan Karayavuz, Mustafa Karaca

Institutions: Burdur Mehmet Akif Ersoy Üniversitesi, Anadolu University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: closed

OpenAlex ID: W4415504308

FWCI: 1.315

Cites: 34

Cited by: 1

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