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Re-Evaluating Third-Party Logistics Partnerships in the Era of Digital Transformation and Sustainability: Evidence from Indian Enterprises

Year: 2025

Type: article

Abstract: This study re-examines the dynamics of third-party logistics (3PL) partnerships in the era of digital transformation and sustainability within the Indian context. Drawing upon earlier data collected from fifteen firms, this paper explores how 3PL provider selection, evaluation, and relationship management practices have evolved amidst technological disruption, environmental imperatives, and post-pandemic supply chain resilience. The findings indicate that factors influencing 3PL partnerships customer satisfaction, expansion flexibility, and cost impacts remain relevant, but are now mediated by digitalization, ESG (Environmental, Social, Governance) metrics, and AI-driven logistics intelligence. The study concludes that collaborative, data-enabled, and sustainable partnerships are essential for achieving operational excellence and resilience in modern logistics ecosystems

Source: International Journal of Advanced Research in Science Communication and Technology

DOI: 10.48175/ijarsct-29375

Authors: Divakar G. M., Dr. U. Bhojanna

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Responsible consumption and production

Open Access status: diamond

OpenAlex ID: W4415672126

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