Work

Exploring motivational drivers of AI chatbot adoption in emerging markets: insights from the stimulus-organism-response model for service automation

Year: 2025

Type: article

Study design: Observational Study

Source: The Bottom Line Managing Library Finances

DOI: 10.1108/bl-11-2024-0189

Authors: Abdulalem Mohammed, Alberto Ferraris

Institutions: Taiz University, Lusail University, University of Nicosia, Mediterranean Institute of Management, University of Turin

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4415696803

FWCI: 2.99

Cites: 91

Cited by: 7

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