Enterprise-wide simultaneous deployment of ambient scribe technology: lessons learned from an academic health system
Year: 2025
Type: article
Abstract: OBJECTIVES: To report on the feasibility of a simultaneous, enterprise-wide deployment of EHR-integrated ambient scribe technology across a large academic health system. MATERIALS AND METHODS: On January 15, 2025, ambient scribing was made available to over 2400 ambulatory and emergency department clinicians. We tracked utilization rates, technical support needs, and user feedback. RESULTS: By March 31, 2025, 20.1% of visit notes incorporated ambient scribing, and 1223 clinicians had used ambient scribing. Among 209 respondents (22.1% of 947 surveyed), 90.9% would be disappointed if they lost access to ambient scribing, and 84.7% reported a positive training experience. DISCUSSION: Enterprise-wide simultaneous deployment combined with a low-barrier training model enabled immediate access for clinicians and reduced administrative burden by concentrating go-live efforts. Support needs were manageable. CONCLUSION: Simultaneous enterprise-wide deployment of ambient scribing was feasible and provided immediate access for clinicians.
Authors: Aileen P Wright, Aileen P Wright, Carolynn K Nall, Jacob J H Franklin, Sara N Horst, Yaa A Kumah-Crystal, Adam T Wright, Adam T Wright, Dara E Mize
Institution: Vanderbilt University Medical Center
Language: English
Subfield: Health Information Management
Field: Health Professions
Domain: Health Sciences
Open Access status: hybrid
Estimated APC paid: $4,332
OpenAlex ID: W4415782482