Year: 2025
Type: article
Abstract: With rapid advancements in large language models for natural language processing, their role in semantic-aware process mining is growing. We study semantics-aware process mining, where decisions must reflect both event logs and textual rules. We propose an online, adaptive multi-agent framework that operates over a single knowledge base shared across three tasks—semantic next-activity prediction (S_NAP), trace-level semantic anomaly detection (T_SAD), and activity-level semantic anomaly detection (A_SAD). The approach has three key elements: (i) cross-task corroboration at retrieval time, formed by pooling in-domain and out-of-domain candidates to strengthen coverage; (ii) feedback-to-index calibration that converts user correctness/usefulness into propensity-debiased, smoothed priors that immediately bias recall and first-stage ordering for the next query; and (iii) stability controls—consistency-aware scoring, confidence gating with failure-driven query rewriting, task-level trust regions, and a sequential rule to select the relevance–quality interpolation. We instantiate the framework with Mistral-7B-Instruct, Llama-3-8B, GPT-3.5, and GPT-4o and evaluate it using macro-F1. Compared to in-context learning, our framework improves S_NAP, T_SAD, and A_SAD by 44.0%, 15.6%, and 7.1%, respectively, and attains the best overall profile against retrieval-only and correction-centric baselines. Ablations show that removing index priors causes the steepest degradation, cross-task corroboration yields consistent gains—most visibly on S_NAP—and confidence gating preserves robustness to difficult inputs. The result is immediate serve-time adaptivity without heavy fine-tuning, making semantic process analysis practical under drift.
Source: Computers
Authors: Xiaohan Su, Bin Liang, Zhidong Li, Yifei Dong, Justin Wang, Fang Chen
Institution: University of Technology Sydney
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $2,172
OpenAlex ID: W4415928731