Building Trust by Design: What Espoo (Finland), Copenhagen (Denmark) and Amsterdam (Netherlands) Teach Regions about Civic AI
Year: 2025
Type: article
Abstract: AI in regional governance is here to stay, but its acceptance depends on more than technical outputs. Espoo demonstrates how participatory explainability fosters confidence, Copenhagen illustrates the risks of relying on capability without disclosure, and Amsterdam shows how registers can institutionalise transparency. For regions aiming to harness AI responsibly, the message is clear: treat trust as civic infrastructure: pair every AI system with a model card, a public register entry, and a redress route with response-time commitments, and track them with CTI. Cities differ, but these three commitments travel well. Only by treating legitimacy as a core design principle will smart systems achieve the durable consent needed for regional transformation.
Source: Regions Magazine
Author: Mahshid Cheraghi
Language: English
Subfield: Media Technology
Field: Engineering
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4415937009