A Study on the Design of a Management Quality Evaluation Framework for Non-Mandatory Management Residential Condominiums - Focusing on an Importance Analysis based on AHP and Likert Scale -
Year: 2025
Type: article
Abstract: This study aims to address the poor management of non-mandatory management residential collective buildings, which fall outside the scope of the ｢Multi-Family Housing Management Act｣.Its purpose is to develop a comprehensive evaluation framework with item-specific weights that can objectively diagnose management quality and guide autonomous improvement.To achieve this, a final set of evaluation items-comprising five major categories, 21 mid-level categories, and 118 sub-categories-was established through a literature review, legal analysis, and three rounds of an expert Delphi survey.Subsequently, the relative weights for the upper-tier categories were calculated using the Analytic Hierarchy Process (AHP), while a Likert scale analysis measured the absolute importance of the sub-categories.The results indicate that 'Safety and Disaster Prevention Management' and 'Building and Facility Management' were of the highest importance.Notably, a perception gap emerged between the AHP (long-term importance) and Likert (short-term urgency) analyses, revealing a tension between preserving physical asset value and establishing fundamental governance procedures.This study holds academic significance as the first to present an integrated weighting model specifically tailored for these non-mandatory management buildings.Moreover, it offers practical implications, as the developed framework can provide foundational data for developing ICT-based self-diagnosis tools and provide an empirical basis for relevant policymaking.
Authors: Nack-Jin Sung, Woong-Kyoo Bae, In-Sun Park
Institution: Chung-Ang University
Language: English
Subfield: Management, Monitoring, Policy and Law
Field: Environmental Science
Domain: Physical Sciences
Open Access status: bronze
OpenAlex ID: W4415985671