Key Factors Influencing E-HRM Adoption: An Integrated Approach Based on The Technology Acceptance Model
Year: 2025
Type: article
Study design: Observational Study
Abstract: Against a backdrop of modernization of administrative services in Moroccan higher education, this study examines the determinants of intention to adopt electronic human resource management (e-HRM) systems at Sidi Mohamed Ben Abdellah University in Fez. Using the Technology Acceptance Model (TAM), the study focuses on three main variables: perceived usefulness (PU), perceived ease of use (PEOU), and intention to use (IU). Data were collected from 98 users of the e-GRH system across 14 university establishments. Statistical analysis was performed using SmartPLS 3.0 software. The results reveal that perceived ease of use exerts a significant impact on intention to use the e-GRH system (β = 0.499; p < 0.001) as well as on perceived usefulness (β = 0.464; p < 0.001). On the other hand, the effect of perceived usefulness on intention to use the system was not statistically significant (β = 0.158; p = 0.156), leading us to reject this hypothesis. These results suggest that the perceived usability of the system is a major lever in the adoption of e-HRM, independently of perceived functional utility. The study contributes to a better understanding of the acceptance dynamics of digital technologies in academic institutions and proposes concrete avenues for optimizing their deployment.
DOI: 10.14419/5g1zq424
Authors: Qnais Chaimae, Akioud Malika
Institution: Sidi Mohamed Ben Abdellah University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: bronze
OpenAlex ID: W4415992575
FWCI:
Cites:
Cited by:
Related to: