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Service Process Improvement Through VSM of Lean Six Sigma: A Case Study

Year: 2025

Type: conference-paper

Source: Moratuwa Engineering Research Conference (MERCon)

DOI: 10.1109/mercon67903.2025.11217077

Authors: Vathsala Wickramasinghe, Prasanna Illankoon

Institution: University of Moratuwa

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4416010889

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Cites: 17

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