Sustainable Decision-Making in Higher Education: An AHP-NWA Framework for Evaluating Learning Management Systems
Year: 2025
Type: article
Abstract: This paper applies a hybrid multi-criteria decision-making (MCDM) model that integrates the Analytic Hierarchy Process (AHP) for structured weighting of evaluation criteria with the Net Worth Analysis (NWA) method for value-based aggregation of scores. The proposed framework was employed to evaluate Learning Management Systems (LMS) in higher education, involving two independent expert panels representing management and IT perspectives. Results of the AHP analysis show that cost (28%), security (22%), and usability (17%) are the most influential criteria in the decision-making process, reflecting institutional priorities for financial efficiency, safety and ease of use. Based on the combined AHP-NWA model, Moodle 4.3 emerged as the most sustainable choice (0.586), followed by Atutor 2.2.1 (0.541) and Blackboard (SaaS edition) (0.490). The inclusion of sensitivity and scenario analyses confirmed the robustness of the model, demonstrating that the ranking of alternatives remains stable under variations in weighting factors and different strategic priorities. By framing LMS evaluation within the context of sustainable digital transformation, the study emphasizes how transparent and systematic decision-making supports long-term institutional resilience and aligns with the principles of Education for Sustainable Development (ESD). In addition, the framework contributes to the achievement of Sustainable Development Goal 4 (Quality Education), by guiding higher education institutions toward inclusive, resilient and cost-effective digital solutions.
Source: Sustainability
DOI: 10.3390/su172210130
Authors: Ana Veljić, Dejan Viduka, Luka Ilić, Darjan Karabasevic, Aleksandar Šijan, Miloš Papić
Language: English
Field: Decision Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: gold
Estimated APC paid: $2,896
OpenAlex ID: W4416165078