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Developing Public Sector Talent Through Coaching and Mentoring: A Case Study of Competency and Performance Development at The Audit Board of The Republic of Indonesia

Year: 2025
Type: article
Abstract: This article examines the implementation of coaching and mentoring as part of competency development in the Indonesian public sector, ‎with a focus on implementation at the Audit Board of the Republic of Indonesia (BPK). Based on the implementation of a merit system ‎policy, this study highlights how coaching and mentoring play a role in addressing competency gaps and driving performance improvement. ‎Through a qualitative case study approach, data were collected from policy documents, in-depth interviews with key actors, and direct ‎observations of the object of study. The findings indicate that coaching and mentoring practices have been implemented but have not yet been ‎fully institutionalized. The integration of performance dialogues employing coaching techniques, continuous feedback, and structured mentoring emerges as a key driver for the sustainable development of public sector talent. This article proposes a merit system-based talent ‎development model that simultaneously links social learning with performance development.
Field: Psychology
Open Access status: bronze
OpenAlex ID: W4416189843
FWCI: 0.737
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Cited by: 1
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