Developing Public Sector Talent Through Coaching and Mentoring: A Case Study of Competency and Performance Development at The Audit Board of The Republic of Indonesia
Year: 2025
Type: article
Abstract: This article examines the implementation of coaching and mentoring as part of competency development in the Indonesian public sector, with a focus on implementation at the Audit Board of the Republic of Indonesia (BPK). Based on the implementation of a merit system policy, this study highlights how coaching and mentoring play a role in addressing competency gaps and driving performance improvement. Through a qualitative case study approach, data were collected from policy documents, in-depth interviews with key actors, and direct observations of the object of study. The findings indicate that coaching and mentoring practices have been implemented but have not yet been fully institutionalized. The integration of performance dialogues employing coaching techniques, continuous feedback, and structured mentoring emerges as a key driver for the sustainable development of public sector talent. This article proposes a merit system-based talent development model that simultaneously links social learning with performance development.
DOI: 10.14419/eq0t7r50
Institution: University of Brawijaya
Topic: Coaching Methods and Impact
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4416189843
