Work

Customer incivility in hospitality and banking industry: the roles of green orientation and religious beliefs

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/ijppm-07-2025-0667

Authors: Bang Nguyen-Viet, Phuc My Nguyen

Institution: University of Economics Ho Chi Minh City

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W4416219428

FWCI:

Cites: 74

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