AI or human: How the type of information to be disclosed alters customer service agent preferences
Year: 2025
Type: article
Authors: Xiaohe Dai, Li Zhang, Zhiyuan Huang, Li Wang
Institution: Tongji University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4416397206