Work

Working life experiences of people who stutter in Finland: Recommendations for enhancing inclusive communication at work

Year: 2025

Type: article

Abstract: People who stutter (PWS) face public stigma, characterized by negative societal beliefs and stereotypes. Due to lack of awareness, PWS may be perceived as inferior and less intelligent, capable, and social, affecting their psychological well-being. While some aspects of the impact of stuttering—such as income, role entrapment, and discrimination—have been explored in previous research, less is known about the deeper personal experiences of PWS in working life. This study highlights the workplace experiences of PWS, their personal aspirations, and ideas for improvement. By understanding more of PWS' experiences and emotions related to communication at work, it is possible to create a more inclusive working life. Data were collected through an online survey from 45 Finnish participants over the age of 18 who stutter and have work experience. The data were analyzed using Interpretative Phenomenological Analysis (IPA) and thematic analysis. Over half the participants (n = 25, 56 %) reported that they do not speak openly about their stuttering within their current or previous work community. PWS described their experiences in terms of fears of public stigma, internalized stigma, and resisting stigma-driven assumptions. PWS expressed a desire for increased awareness of stuttering and for the promotion of greater inclusivity in working life. Negative experiences of PWS often reflect broader societal attitudes. Participants suggested implementing flexible communication strategies to create inclusive workplaces, reducing microaggressions, supporting productivity, and enhancing job satisfaction. Embracing communication diversity can unlock employee potential and foster inclusivity. Respecting privacy and not requiring disclosure of personal information is crucial. • PWS encounter workplace stereotypes affecting well-being and self-perception. • Such stereotypes may affect psychological health and how PWS are perceived at work. • 56 % of PWS reported difficulty discussing stuttering due to stigma at work. • Participants advocated for increased stuttering awareness in professional settings. • Flexible communication strategies may reduce microaggressions and support inclusion.

Source: Journal of Fluency Disorders

DOI: 10.1016/j.jfludis.2025.106175

Authors: Johanna Nissinen, Nelly Penttilä, Melisa Stevanovic, Veera Pirinen

Institutions: Tampere University, University of Tampere

Language: English

Topic: Stuttering Research and Treatment

Subfield: Clinical Psychology

Field: Psychology

Domain: Social Sciences

SDGs: Good health and well-being, Reduced inequalities, Decent work and economic growth

Open Access status: hybrid

Estimated APC paid: $4,190