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Are debt collection agencies truly acyclical and crisis-proof?

Year: 2025
Type: article
Abstract: This paper examines the resilience of debt collection agencies during economic downturns and financial crises, challenging the notion that the industry is acyclical. The motivation stems from a gap in academic literature assessing how economic cycles impact debt collectors’ financial performance. Using a combination of case study analysis and statistical methods, the study evaluates the financial results and stock returns of 13 publicly listed debt collection companies over two major crises: the 2007–2009 financial crisis and the COVID-19 pandemic. Findings reveal that while the industry slows during crises, it is not immune. The contribution lies in providing new insights into the cyclical vulnerability of this under-researched sector.
Language: English
Subfield: Accounting
Open Access status: diamond
OpenAlex ID: W4416759001
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Cites: 34
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