Work

The Role of Digital Capabilities in Achieving Strategic Efficiency: A survey study in the traffic directorate of the independent Zakho administration according to the perspective of its leaders

Year: 2025

Type: article

Abstract: This study aimed to explore the correlation and impact of digital capabilities on strategic competence within the Traffic Directorate of the Independent Zakho Administration in the Kurdistan Region of Iraq. Utilizing a descriptive-analytical method, the study employed a questionnaire as the primary data collection tool. To achieve its objectives, three main hypotheses were formulated: the existence of a significant correlation between the dimensions of digital capabilities and strategic efficiency, and the considerable impact of digital leadership on strategic efficiency. A purposive stratified sample was selected, and questionnaires were distributed to the heads of administrative departments within the directorate. A total of 60 valid questionnaires were analysed using various statistical methods in SPSS V27. The study's findings revealed a direct correlation and impact between the digital capability's dimensions and strategic competence within the directorate. This suggests that employees with digital capabilities (data acquisition, communication, and analysis) significantly contribute to achieving strategic competence. The study concluded with several recommendations, emphasizing the importance of enhancing and promoting digital capabilities to maintain continuous strategic competence and improve service delivery to beneficiaries.

Source: Tanmiyaẗ al-rāfidayn

DOI: 10.33899/tanra.v44i148.54146

Authors: Dlofan Ameen Salman, Jagar Mustafa Ismail

Institution: University of Mosul

Language: English

Topic: Corporate Management and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: gold

Estimated APC paid: $100