Bridging the chatbot connection: the role of AI-driven chatbot affordances in e-commerce purchase intentions
Year: 2025
Type: article
Study design: Observational Study
Authors: Kalindu Mithila Bandara Yatawara, Tharaindu Sampath, Poorni Lakshani Kalupahana, Shehani Oshani Rathnayake, Nisha Jayasuriya, Nilmini Rathnayake
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4416939349