Meta-analytic insights into AI chatbots adoption in the service industry: uncovering dynamics and contextual insights using a meta-SEM approach
Year: 2025
Type: article
Study designs: Systematic Review, Meta-Analysis
Authors: Kumar Rohit, Pankaj Vishwakarma
Institution: Indian Institute of Management Visakhapatnam
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4416983469