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An empirical study on customer satisfaction in the telecommunication industry

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Business and Emerging Markets

DOI: 10.1504/ijbem.2026.150246

Authors: Nirmal Chandra Roy, Dhanonjoy Kumar, Norhayah Zulkifli

Institutions: University of Burdwan, Islamic University, University of Selangor

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4417077106

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