Work

Artificial intelligence adoption in the service industry: investigating the role of perceived usefulness and ease of use

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/ijppm-06-2024-0369

Authors: Abdulnasser Alkaabi, Fauzia Jabeen, Anand Dwivedi, Saju Jose

Institutions: Abu Dhabi University, United Arab Emirates University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funder: Abu Dhabi University

Award: G8155797956

OpenAlex ID: W4417115774

FWCI: 6.238

Cites: 59

Cited by: 6

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