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Exploring social CRM capabilities, innovation and operational efficiency in driving social enterprise performance

Year: 2025

Type: article

Source: International Journal of Entrepreneurial Behaviour & Research

DOI: 10.1108/ijebr-02-2025-0140

Authors: Taelee Kwon, Susie Hong, Ki-Hyun Um

Institutions: Pukyong National University, Dankook University

Language: English

Topic: Entrepreneurship Studies and Influences

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4417154484

FWCI: 1.198

Cites: 62

Cited by: 1

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