Year: 2025
Type: article
Study design: Observational Study
Abstract: Employee engagement represents a critical driver of job performance, embodying employees' emotional commitment, vigor, dedication, and absorption in their roles and organizational missions. Highly engaged workers exhibit superior task execution, heightened productivity (up to 22% higher), stronger goal alignment, and proactive behaviors that enhance team collaboration and innovation. This engagement yields broader benefits, including reduced turnover (by 18-43%), lower absenteeism, fewer safety incidents, and improved customer loyalty, ultimately boosting profitability and shareholder returns. Theoretical foundations like Social Exchange Theory (SET) posit that reciprocal fair treatment fosters engagement, while Kahn's (1990) model emphasizes psychological meaningfulness, safety, and availability. Gallup's pyramid framework and Utrecht Work Engagement Scale further operationalize engagement across basic needs, teamwork, and growth, linking supportive environments—rich in job resources, recognition, and autonomy—to sustained performance. This cross-sectional quantitative study at Kurdistan Technical Institute surveyed 52 academic staff using questionnaires, yielding moderate engagement (M=3.68, SD=0.94) and high job performance (M=3.82, SD=0.68). Pearson correlation revealed a strong positive relationship (r=0.763, p
Institution: Qaiwan International University
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4417163930
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