Relationship between Organisational Communication and Performance among Higher Education Institution Employees
Year: 2025
Type: article
Study design: Observational Study
Abstract: Effective organisational communication is widely recognised as a critical determinant of employee performance and organisational success. This study investigates the relationship between organisational communication and employee performance within the Kurdistan Technical Institute. Using a quantitative research design, data were collected from 73 employees through a structured questionnaire measuring organisational communication practices and performance outcomes. Descriptive and correlational analyses revealed that employees perceived organisational communication to be moderately effective and employee performance to be high. The Pearson correlation indicated a strong, positive relationship between organisational communication and employee performance. The findings affirm that clear information flows, supportive communication climates, and opportunities for upward, downward, and horizontal communication enhance employees’ work outcomes. The study highlights theoretical and practical implications, including the importance of communication as a managerial tool for fostering employee motivation, productivity, and organisational commitment. Limitations include a relatively small sample size and limited access to respondents. Recommendations for future research include expanding the geographical scope, examining communication through mixed-methods approaches, and exploring the moderating role of organisational culture.
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4417165353
FWCI:
Cites:
Cited by:
Related to: