Optimizing Organizational Safety: The Role of Tier 4 Huddles in Escalation Management
Year: 2025
Type: article
Abstract: In high-reliability organizations, early detection and escalation of safety risks are critical to averting harm. Tiered safety huddles are forums for surfacing weak signals and escalating risk concerns from the frontline unit to executive leadership. We assessed the effect of a tier 4 safety huddle format redesign on reporting within a multihospital system. We conducted a retrospective observational study using 120 paired tier 4 huddle reports (60 pre-redesign and 60 postredesign). Huddle reports were evaluated using a red/green framework, where items were tagged red when they signaled an urgent safety concern. The tier 4 huddle format was redesigned in April 2024 to include: high-reliability organization principles, standardized electronic reporting, and leader accountability. Red look-back (retrospective) and red look-ahead (prospective) items were compared. Red items were identified in 100% of reports. After the redesign, red look-back reports more than doubled (mean 9.02 versus 4.15; P < 0.001), and red look-ahead reports significantly increased (mean 5.40 versus 4.12; P < 0.001). In conclusion, a structured, system-wide tier 4 safety huddle format resulted in increased reporting of urgent safety concerns. Findings suggest improved escalation of both retrospective and prospective concerns, supporting situational awareness and proactive risk management in complex health care systems, and strengthening safety culture.
Authors: Mallory A. Koshiol, William Kirven, Akua B. Osei-Bonsu, Juliana Aadland, Venkateshwaran K. Iyer, Ganesh Asaithambi
Language: English
Subfield: Emergency Medical Services
Field: Health Professions
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W4417274762