Enhancing General Practitioners’ Compliance with Antenatal Care Standards and Pregnant Women’s Satisfaction Through Point-of-Care Quality Improvement in Indonesian Community Health Centers
Year: 2025
Type: article
Study design: Clinical Trial
Abstract: Background: Point-of-Care Quality Improvement (POCQI) is a technique used to improve the quality of health services. Improving antenatal care (ANC) is essential for better health outcomes in pregnant women. This study aimed to evaluate the effectiveness of the POCQI in improving general practitioners (GPs) compliance with ANC service standards and its impact on pregnant women's satisfaction in Indonesian community health centers. Indonesia was selected because it still faces gaps in maternal healthcare quality and resources. Methods: A quasi-experimental pre-post study was conducted over six months at six community health centers in Cianjur District, West Java, Indonesia. The intervention involved eight GPs and 172 pregnant women. GPs' compliance and pregnant women's satisfaction were measured using structured questionnaires administered before and after the intervention. Data were analyzed using Rasch modeling with stacking and racking techniques, and the Wilcoxon signed-rank test. Results: Significant improvements were found in both GPs' compliance and pregnant women's satisfaction. Stacking analysis showed an increases in mean logit person values from 2.78 to 5.24 for GPs' compliance (p = 0.018) and from 2.94 to 7.76 for pregnant women's satisfaction (p < 0.001). Racking analysis showed a significant decrease in item difficulty, with logit values decreasing from 0.01 to - 2.42 for GPs' compliance (p < 0.001) and from 1.89 to -1.89 for pregnant women's satisfaction (p = 0.043). Conclusion: The POCQI approach effectively improved GPs' compliance with ANC standards and increased pregnant women's satisfaction. As a practical quality improvement strategy, the POCQI should be scaled up and integrated into primary health care systems to enhance the quality of ANC services in Indonesia.
Source: Patient Preference and Adherence
DOI: 10.2147/ppa.s548768
Institution: Padjadjaran University
Language: English
Field: Medicine
Domain: Health Sciences
Open Access status: gold
Estimated APC paid: $2,836
Funder: Universitas Padjadjaran
OpenAlex ID: W4417297706
