Work

The Effects of Quality on Business Performance

Year: 1998

Type: article

Source: Quality Management Journal

DOI: 10.1080/10686967.1997.11918816

Author: Neil Hardie

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W49409394

FWCI: 6.78

Cites: 52

Cited by: 71

Related to: 10