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Das Deutsche Kundenbarometer - Qualität und Zufriedenheit
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Year:
1997
Type:
book-chapter
Source:
Gabler Verlag eBooks
DOI:
10.1007/978-3-663-13219-6_8
Authors:
Anton Meyer,
Frank Dornach
Institutions:
London Business School,
WHU – Otto Beisheim School of Management
Language:
German
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W49708442
FWCI:
29.19
Cites:
Cited by:
46
Related to:
10