Work

Dienstleistungsbeziehungen zwischen Kunde und Unternehmen

Year: 1998

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-96503-5_34

Author: Axel P. Lehmann

Institution: University of St.Gallen

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W54774294

FWCI: 5.354

Cites: 14

Cited by: 21

Related to: 10