Work

Call Centers in Financial Services: Strategies, Technologies, and Operations

Year: 2000

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-1-4615-4605-4_18

Authors: Michael Pinedo, Sridhar Seshadri, J. George Shanthikumar

Institutions: New York University, University of California, Berkeley

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W55190369

FWCI: 7.37

Cites: 35

Cited by: 32

Related to: 10