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Year:
1999
Type:
article
Source:
Industrial Marketing Management
DOI:
10.1016/s0019-8501(99)00081-4
Author:
Achim Walter
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W56141345
FWCI:
4.008
Cites:
32
Cited by:
110
Related to:
10