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Understanding Business Processes on the basis of Habermas' Theory of Communicative Action

Year: 1999

Type: article

Abstract: The OER-paradigm for understanding organisations and business processes, rooted in Habermas’ theory of Communicative Action is introduced. Based on the OER- paradigm, the DEMO methodology for modelling, (re)designing and (re)engineering business processes is developed. A business process is conceived as a molecular structure of atomic building blocks, the DEMO business transactions.

Source: Journal of the Association for Information Systems

Author: Jan L. G. Dietz

Institution: Delft University of Technology

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W564436528

FWCI: 0.638

Cites: 5

Cited by: 1

Related to: 10