Work

Quality management in the service industry

Year: 1990

Type: book

Source: Ellis Horwood eBooks

Author: Lionel Stebbing

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W570918037

FWCI: 1.138

Cites:

Cited by: 50

Related to: 10