Year: 2013
Type: conference-paper
Abstract: Numerous approaches to measuring the quality of websites exist. Twenty-seven empirical studies are typologically classified into six functions. This approach allows captures the broad divisions of website quality as a tabulation from which a comprehensive website quality model is developed. The study suggests breadth is not adequately captured when considering a business's website quality.
Authors: Leonie Cassidy, John R. Hamilton
Institution: James Cook University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W577665575