Work

Psychological Factors in Bureaucratic Encounters: Determinants and Effects of Interactions between Officials and Clients

Year: 1980

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-1-4684-3623-5_18

Authors: Ursula Scherer, Klaus R. Scherer

Institution: Justus-Liebig-Universität Gießen

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W579764972

FWCI: 6.741

Cites: 10

Cited by: 8

Related to: 10