Work

Customer Satisfaction: How to Maximize, Measure, and Market Your Company's "Ultimate Product"

Year: 1989

Type: book

Authors: Mack Hanan, Peter D. Karp

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W584737747

FWCI: 1.231

Cites:

Cited by: 57

Related to: 10