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The satisfied customer: winners and losers in the battle for buyer preference

Year: 2008

Type: book-review

Source: Choice Reviews Online

DOI: 10.5860/choice.45-5079

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W585537281

Cites:

Cited by: 67

Related to: 10