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Principles of Customer Relationship Management
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Year:
2007
Type:
article
Authors:
Roger J. Baran,
Roger J. Galka,
Daniel P. Strunk
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Organizational Behavior and Human Resource Management
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W591371007
FWCI:
6.501
Cites:
Cited by:
128
Related to:
10